Process Performance and Process Suitability and Effectiveness Indicators in Automotive SPICE

How to measure the process performance and how it is linked to process efficiency? Can the same indicators be used to evaluate these aspects?

Process performance objectives are expected to be defined (CL2) and these can be quantitative and/or qualitative. The related KPI (Key performance Indicators aka metrics) might already be defined as part of the process definition in the standard process or may be defined ad hoc at project level. Which is the relationship between the expectations at level 3 and level 2? Should these KPI be relevant for the project monitoring?

Which insights can we get on the topic from other frameworks and models?

We have discussed the topic also in the context of Gate4SPICE events in the ASPICE community and collected the experiences from the community.

About the speakers

Valria Franzitta works as Senior Process Consultant at Bosch Engineering GmBH. Valeria holds a Laurea in Ingegneria Elettronica from the University of Palermo. She started her professional career in Rome in 1999 as a System Engineer at EDS Italia S.p.A. and then worked as a Software Engineer at the IBM Bosch Tivoli Lab in Rome. In 2001 Valeria joined the Bosch Group in Stuttgart as a Software Engineer for ADAS Systems. Since then she covered different position in Development, Quality Management, Headquarter Functions, internal Auditing and Consulting. She contributed as certified Lead Appraiser to the development of the CMMI 2.0 model. Valeria is a certified ISO 9001 auditor and ASPICE principal Assessor. Currently Valeria works in initiatives to integrate emerging AI governance standards into audit and process frameworks, with a focus on EU AI Act compliance and ISO 42001 implementation

Livia Franzitta works as Senior Process Consultant at Bosch Engineering GmbH in Abstatt (Germany). She also leads a team of process consultants at Bosch Engineering GmbH, providing consulting services inside and outside the Bosch Group. Livia holds a Laurea in Ingegneria Elettronica from the University of Palermo. Before working for the Bosch Group Livia worked as a Software Engineer at the IBM Bosch Tivoli Lab in Rome for the development of operating system for mainframes. In 2001 Livia joined the Bosch Group in Stuttgart as a Software Engineer for Braking Systems. Since then she has covered different position in Development, Quality Management and Consulting in different divisions of the Bosch Group in Germany and in the USA. She is a certified scrum master, SAFe Program Consultant, certified ISO 9001, 27001 and 20000 auditor and ASPICE principal Assessor.