Protected: Got Passive? Go Pro(cess)Active!

The presentation will show organizational and methodical approaches to find a way for successful process development despite these seemingly adverse circumstances. It is important to accept given structures and design processes cross-functionality on the organizational level. The presentation shows that process management governance can be established in this way if user-centered solutions are chosen at the same time on the methodical level. Flexible process variant management, which introduces paradigms from product line development and mechanisms from object-oriented software development, make this approach an excellent compass for successful process management.